Mac OS X Mavericks Message not working properly

Hi,

Check the Contacts App.

Make sure the My Card (see Card Menu) is your details.

After that access the Preferences (App Menu) and then Accounts

Turn Off the iCloud account.

Quit the app.

Restart the app and enable iCloud account again.

9:15 pm Tuesday; April 8, 2014

Thank you Ralph Johns! I was having the exact same problem, and your fix did the trick.

Best!

Russell, Atlanta GA

Thanks for the comments.

8:14 pm Wednesday; April 9, 2014

Hi EverGale,

I posted the most likely solution but there can be other causes.

First I would try to deliberately Disable the account in the Account settings (untick the Enable box)

The Quit the app before Restarting and Re-enabling the iMessages account.

Whilst this sounds similar to removing the Apple ID in a Sign Out it actually alters the Saved State of the app.

In the Contacts App if the iCloud Account is Off do your Contacts show full details ?

If there is no "On My Mac" info for them we will need to sort that issue first.

8:20 pm Wednesday; April 9, 2014

Hi,

I did this another way.

In System Preferences > iCloud I unticked the Contacts App for the sync.

It showed me a pop and I said to Keep the Contacts.

It took a few seconds by the iCloud ID disappeared from the Preferences in Contacts app but the display on my Contacts stayed.

When I tried it the way I described it seems it did not show any Contacts as being "On My Mac" despite that being where they were originally before iCloud syncing.

Do the individual contacts show up with First and Last names as well as the info use to contact them ?

9:06 pm Wednesday; April 9, 2014

HI,

In Applications/Utilities open the Console app.

Is it listing anything about Messages (the app) in anything it lists ?

7:25 pm Thursday; April 10, 2014

Hi,

Those messages seem to refer to this http://www.wondershare.net/mac-android-manager/

I presume you have installed this ?

Whilst these sort of error notifications can marginally slow things, depending on the number of them and the frequency of them it is difficult to say how they might effect another app.

I doubt this one is effecting Messages directly.

It might and I stress might have some involvement with the Contacts App which Messages also looks at for the iMessages account and possibly for "Real Names" in the Buddy list and Messages main window during chats and conversations.

Lets try a different tack.

Navigate to ~/Library/Preferences again as in the earlier reply.

Find com.apple.imagent.plist

Drag this to the Trash.

It will need you to restart this App. However it starts up when the computer does.

This means you can stop it using Activity Monitor (Open the app in Applications/Utilities find the imagent item and use the Quit Button top left then confirm a Force Quit) Or Restart the computer.

This is a support app to Messages and FaceTime.

It holds some of the Account info so that the computer (those apps specifically) can "Listen" for incoming "calls" or Chat invites.

At this point they will start the apps up - without intervention from you - if the apps settings allow it.

FaceTime just has to be set to On but not launched.

Messages has a setting in the General Section of the Preferences about being set to Off Line on Quit.

8:29 pm Friday; April 11, 2014

This Message app is in decay and does not work in any of my OSXs 10.9.5, 10.10.6, 10.11.6, 10.12.Beta.. Apple infrastructure seems to failing quickly.. Please feel free to get off the stick and get it fixed.

Hi,

I have drives and partitions that can boot into those listed versions.

I have not booted in to the first two recently so I would have to change my password.

There were problems in Mavericks (OS X 10.9.x) where Video and Audio Only chats along with Screen Sharing did not work with AIM and Jabber Accounts.

That was a server issue that was resolved with the release of Yosemite (OS X 10.10.x)

The beta for Sierra does not have Video and Audio capabilities set up for AIM and Jabber account.

As with these account Screen Sharing is an Augmented Audio Only chat that also does not work.

The Original Poster that you have addressed has not come back to say if they fixed this or not.

The Last reply was in 2014.

7:48 pm Tuesday; August 30, 2016